How soon can I walk on the carpet?

    Keeping heavy traffic, pets and children off the carpet during the drying period is best. Wait 24 hours before removing foam blocks or protective tabs that our technicians have placed under the furniture to protect the carpet. 3 to 4 hours should be sufficient to walk on the carpet again.

What about reoccurring spots & stains?

    Deep stains tend to surface if they are in the backing of the carpet.If a spot returned a day or so after cleaning, it may have been due to the nature of the spot.

How often should a carpet be cleaned?

    The frequency of cleaning will vary from one household to another, depending upon the number of occupants and the level of usage. At a minimum, you should clean once a year. I have had some homeowners express their fears that once the carpet is cleaned, it will re-soil more quickly. This fear is a result of improper cleaning on the part of many cleaning companies. Many of these companies, in an effort to cut costs and save time, will buy the least expensive cleaning solutions, won't provide the proper training for their technicians, and will not offer a separate rinse step in order to remove detergent residue. If detergent is left in the carpet, accelerated re-soiling will occur. Quality Carpet Care uses a more thorough method of cleaning that uses a rinse step after the re-spray process. This method removes deep down soil and leaves no detergents to accelerate the re-soiling process. The fact is the best thing you can do for your carpets is to have them regularly cleaned by a qualified professional carpet cleaning company. It is the build up of soil that promotes wear to your carpet far more than foot traffic. Foot traffic grinds the soil against the carpet fibers and causes a sandpaper effect. This will cause the fibers to dull and become warn looking.

How long does the carpet cleaning process take?

    This can vary slightly depending upon the amount of soil, how much furniture needs to be moved, specialty spotting procedures, and setup time.

Do you move furniture?

    Our Deluxe package includes moving the majority of furniture in the main living area. (Most companies will charge you extra for this service) Beds, dressers, and heavier pieces are left in place under these pricing structures. Additional charges will apply to move heavier furniture. For liability reasons, we do not move china hutches, entertainment systems, pianos, or other valuable belongings.

My carpet has bleached or faded spots, can you correct that?

    If you have spots or small areas that have been bleached out, they may be spot dyed, depending on the type of carpet fiber.

Why should I clean my carpet?

    Bio contaminants, volatile organic compounds, combustion products, asbestos, dust mites, chemical contamination, outdoor pollutants, pesticides, allergens, grease and oil deposits, sand, soil, food particles, bacteria, and a host of other really gross stuff will make its way into your carpet. Quite simply, your carpet acts like a sink. It collects and filters all of the above mentioned contaminants. This collection and filtering process traps these contaminants within your carpet, which in turns cleans the air you breathe and allows you to live a healthier life. Hard surface floors may allow contaminants to "roam" throughout the indoor environment.
    But like any other filter, your carpet needs to be cleaned on a regular basis, or it will lose its filtering ability. If these contaminants are in your home, they could be contributing to your family's health and allergy problems.

Where do you offer your services?

    Quality Carpet Care offers it's services Valleywide. We can service you if you are in the following cities: McAllen , Pharr , Mission , Edinburg , San Juan , Palmview , Alamo , Harlingen , Brownsville , Port Isabel , South Padre Island , ....as well as in any other city in Hidalgo or Cameron County!